schedule Today

Your Data

Privacy Policies

Contact Us

Our Privacy policies: keeping your information secure

We make sure that your information is kept safe with us. We don’t trade, sell or share any personal information (emails, telephone numbers etc.).

All information is for the sole use of Barcelona Experience.

Click on any of the sections below to read about the specifics of our privacy policy.

Read below to find out more about our general terms and conditions, as well as specific terms and conditions for photography and bike rentals.

CONTACT US

All About our Privacy Policy

This privacy policy is for this website and served by Barcelona Experience and governs the privacy of its users who choose to use it.

Our privacy policy talks about issues that affect your privacy and outlines the obligations & requirements inherent in the use of our website.

Our privacy policy also talks about the way this website processes, stores and protects your data and information.

We take a proactive approach to user privacy. We ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience. This website complies with Spain’s national laws and requirements for user privacy.

Our website uses cookies to make your experience on our website an efficient, informative one.

What’s a cookie? Great question! Cookies are small files saved to your computer’s hard drive that track, save and store information about the user’s interactions and usage of our website. This allows our website to provide a better user experience.

If you don’t want our website to save cookies on your computer, take a look at your web browser’s security settings. Normally, you’ll be able to select a setting that blocks cookies.

Our website uses tracking software to compile visitor statistics. This software is provided by Google Analytics, which uses cookies to track visitor usage (not personal data).

Google’s software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Your personal information is kept private according to Spain’s Organic Law 15/1999 on the Protection of Personal Data.

Any information you send us in regard to booking, reservations, personal data or general areas of interest are not passed on to any third parties.

Our goal is to always include safe, useful and relevant external links on our website.

We cannot, despite our best efforts, guarantee or verify the contents of any externally linked website.

Our website may contain sponsored links and advertisements. These typically will be served through our advertising partners. These partners usually have detailed privacy policies relating directly to their advertisements.

Clicking on any such advertisements will send you to the advertiser’s website through a referral program which may use cookies.

These cookies track the number of referrals sent from our website. This may include the use of cookies which may in turn be saved on your computer’s hard drive.

Communication, engagement and actions taken through external social media platforms that we oversee are custom to the terms and conditions & the privacy policy of each social media platform.

Use social media platforms wisely and engage them with care in regard to their specific terms and conditions and their privacy policies.

Our website uses social media buttons, which help share web content directly from our web pages to our social media platforms.

If you want to know more about Spain’s privacy policy; as well as the privacy policies of Twitter, Facebook, Google and LinkedIn, click on the links below. We’ve also included a link to Jamie King Media, the company from which we derived our privacy policy.

ANY QUESTIONS

FAQ's

Find answers to our most frequently asked questions about our Barcelona bike tours, rentals and other bike-related services.

Click on any of the headings below to reveal the questions.

Don`t find what you are looking for, contact us.

Our sole focus is to provide you with a high-quality, private travel experience tailored to your unique needs and interests. We excel in first-rate service, attention to detail, flexibility, adaptability and, most importantly, creating the itinerary you want. We take care of the details. You concentrate on having fun.

Our primary service is creating and facilitating a completely unique experience for visitors to Barcelona. We do this by customizing your visit to your budget, interests, expectations and desires. We pay close attention to detail; provide professional, fun, and unique tours; travel services and event services.

Our guides know the best routes, follow traffic laws and are trained to navigate the city landscape with ease, safety and fun.

We are a group of experienced travelers who have decided to use their travel know-how and knowledge of Barcelona to create unique experiences for those in search of something different.

We are not a travel agency offering pre-packaged tours that lack flexibility and imagination. All of our experiences are unique to the traveler. We are not interested in quantity, but rather in providing a high degree of quality service.

We have in-depth knowledge of the city because we live here and we love it here. We choose for you up-to-date itineraries that account for Barcelona’s ever-changing local scene. We check out all itinerary locations first-hand and can arrange almost any activity. The possibilities are endless. The outcome is certain: a smooth trip designed to meet your expectations.

The earlier you begin to plan your Barcelona Experience, the better.

During the high seasons (April to October), our schedule quickly fills up. Planning early usually guarantees you the day and the services you desire.

We never overbook, which means we may say no to your initial dates so that we can keep intact our philosophy of “Quality tours over quantity of tours.”

This is dependent on what you decide to do, how many tours you book etc. However, many of our half day walking tours start around 350 euros.

Yes. Each of our private Barcelona tour pages features sample itineraries that you give you an idea of how a typical tour runs.

Explore some of our Barcelona Walking Tours itineraries here.

Explore some of our Barcelona Driving Tours itineraries here.

Explore some of our Barcelona Biking Tours itineraries here.

Explore some of our day tours beyond Barcelona here.

These sample itineraries are only suggestions. You have the option of booking a block of time that we tailor to your interests.

Also, take a look at our Client Gallery to get first-hand opinions from our past clients. Comments and photos from this page will give you an idea of what a typical day tour with Barcelona Experience looks like.

Absolutely. Without you, your trip would not be possible. We discuss with you all options and possibilities prior to confirmation. We plan with you, not just for you. You’ll know exactly what to expect; no surprises, no shock.

Our staff speaks both English and Spanish. However, we have guides available for almost all of the major languages. If you have a specific language request, let us know during the planning phase of your trip.

Almost anything!

We love a challenge. We’re ready to assist you with practically any request. Some of our services include specialized private tours and incoming services such as shore excursions, event planning, professional photography, group activities, workshops, treasure hunts and more.

Getting lost, picking the wrong restaurant, falling into tourist traps, language problems, and deciphering metro maps; when you plan with us, you avoid the possibility of wasting money and time.

We specialize in the city of Barcelona and its surrounding region of Catalonia. However, if you have something special in mind for traveling outside of this area, we may be able to help you arrange it. Contact us with any special requests.

We do not arrange airline tickets.

No group is too small or too large.

We enjoy the challenge of creating unique experiences based on you or your group’s expectations, desires, interests and particular limitations such as time and budget.

Your experience and your satisfaction are important to us, not the size of your group.

Yes. We will be more than happy to accommodate you.

Yes. If you are a travel agent and would like to work with us, please contact us.

We presently work with a variety of agencies in Europe, Canada and the United States.

That’s the easy part. Just contact us via our web page, by phone or by email.

Let us know what you are interested in, what size your group is, when you are thinking of visiting and any other information relevant to your travel plans.

We will get back to you, usually within 24-48 hours. The possibilities will begin to take shape. Your Barcelona Experience will be under way.

CONTACT US TODAY

It’s a fun, safe, exciting and efficient way to see the city.

Riding a bike in Barcelona is like flying through the crowds and streets of the city with freedom and ease.

Cover an incredible amount of terrain in a short time with little effort.

Absolutely! Barcelona has worked hard to make itself a bike-friendly city. Barcelona has substantially increased its network of bike lanes, added bike-specific traffic lights and a public biking system available to residents.

Our guides know the best routes, follow traffic laws and are trained to navigate the city landscape with ease, safety and fun.

Helmets are not required for anyone older than 16.

If you are 16 years old or less, helmets are required.

However, we do have them available if you want to wear one.

Yes, Barcelona has worked very hard to develop and expand its network of bike lanes. Now, designated bike lanes make it possible to travel most of the main streets.

Bikers are subject to the same laws as vehicular traffic and, as such, may also receive tickets. You are not allowed to use a phone or headset while riding. You must obey and respect traffic lights and traffic signs.

Biking Barcelona is a great way for your kids to experience the city in a fun, interactive and unforgettable way. We have kids’ seats, helmets and children bikes available.

We recommend one of our private bike tours for families with children. These tours cater specifically to your needs and your children’s needs. Riders must be at least 8 years old.

Yes. We have helmets, child seats and kids bikes available. Most of our bikes have bike racks already attached.

We rarely have mechanical problems because we use high-quality bikes and we keep our fleet in tip-top shape.

Should you encounter a problem with your bike (flat tires are the most common), your guide will try to solve the issue immediately.

If they can not solve the issue, we will normally have one of our staff bring a replacement ASAP. Normally within 15-30 minutes.

Barcelona doesn´t have too many rainy days. When it does rain, it’s rarely a ferocious downpour.

Our tours leave according to schedule, rain or shine. In the event the rain makes our tours unsafe, we’ll wait until the rain subsides before beginning or continuing a tour.

Private tours are never canceled due to weather. 

Although we will not cancel or refund booked tours due to weather, you may decide not to ride if you prefer.

We accept major credit cards, cash (euros only) or bank transfers for groups and pre-paid reservations.

You may pay with your credit card prior to your tour online.

Private bike tours may be cancelled 7 days prior to your reservation for a full refund.

Cancellations due to any reason (weather, illness, missed flight etc.) made 6 days or less before the reservation, as well as no-shows, are nonrefundable.

We guarantee your date and time for your Barcelona Experience and are limited to how many bookings we can take. 

As it is unlikely we will be able to re-book your tour with cancellations made 6 days or less, we can not offer a refund.

All cancellations must be received via email or WhatsApp. 

No. We usually ride on flat ground, open areas and bike lanes.

Our city bike tours are not meant to be workouts. They’re leisurely rides at a slow and easy pace.

If you know how to ride, you will have no problem with our tour.

However, if you booked one of our MTB tours, we will adapt the ride to your skill and fitness level.

Wear comfortable shoes and clothes appropriate to the season. For the summer months, we suggest wearing shorts, a hat, sunglasses and, if you burn easily, some sunblock.

Of course! You can combine your private bike tour with a wide range of other activities: themed-tours like Gaudi, food and wine, shopping and photography.

We also can combine our bike tours with treasure hunts, beach activities or any number of other possibilities.

Contact us for a fun, specialized bike experience.

No. All you need is one person!. 

However, the smaller your group, the higher the person cost will be.

No. We have organized tours for groups of more than 200 people! Large groups will be divided into smaller groups to maintain a good guide-to-client ratio.

Yes. Reservations are required to book a private bike tour.

You can do this by contacting us  us to get started.

Most of our bike tours are in English. However, our staff speaks several languages. Let us know which language you need!

Private city bike tours allow you to decide the length of your tour.

Our private city bike tours typically last between 2.5-3.5 hours, the perfect length to experience Barcelona by bike.

Our MTB tours are more challenging and normally run from 3-4.5 hours.

Yes. Please refer to our “General questions about bike delivery services” below for all of the details.

Our guides, the bikes, mechanical and logistical support and the planning and execution of a wonderful Barcelona bike tour experience are included in your tour.

You may choose extra services: bike transport to your starting and ending points (a hotel, an apartment, a restaurant, etc.), drinks, a stop for tapas or a nice lunch at a local restaurant and more.

Our guides will quickly exchange your bike with a replacement from our fleet. 

Depending on where you are in the city, this normally takes from 15-30 minutes.

Yes. We can and do offer bike delivery services.

However, the cost for this service will vary based on your group size, day of the week and where you are staying.

This service is mostly for groups larger than 10 people, as it can be rather costly for smaller groups.

If you do opt for our delivery service, we´ll bring your bikes right to your door – or anywhere else in Barcelona.

Yes, in fact, this is what most groups do. 

For example, you may wish to start at your hotel and end at a nice restaurant.

The choice is totally up to you. We will coordinate the delivery and pick up to your specific itinerary.

This service has many moving parts and requires added labor and time to execute. 

Costs vary depending on group size and the number of bikes that are being transported.

The short answer is a minimum of 400 euros.

Yes, most of the time. We want you to have an experience that you won´t forget. We encourage nuanced changes to an itinerary. Spend more time in one place and less time in another, or just drop a stop altogether; you call the shots.

Yes. Our sample itineraries are like a rough draft. They give you an idea of what´s possible, and we then work with you to craft a schedule that meets your specific need.

Browse some of our private walking tours here.

Browse some of our private driving tours here.

Browse some of our private out of town excursions here.

Nope. Every single cruiser we´ve taken on a tour has made it back to their ship on time to brag about their shore excursion.

We don´t take you to places we haven´t eaten at ourselves. In some cases, we make reservations ahead of time because it´s the only way we can guarantee you a table. Other times, we offer you a list of suggestions and let you choose.

Should an emergency take place on one of tours, we´ll do everything we can to make sure you get the help you need as quickly as possible. We recommend that you purchase your own travel insurance before you arrive to Barcelona. We can help you choose a local company, or you can choose on your own.

Yes. In many cases, they are native speakers. 

Our transportation can vary based on group size. 

For groups of up to 7 people luxury vans such as the Mercedes Vito or similar are used.

They seat up to 9 people. A driver, a guide and up to 7 clients.

Groups of 8 or more people will require an appropriate size bus or mini bus.

Groups that are 8 or more people will require a bus or mini bus to accommodate you.

  • Cancellations made 21 days or more from the date of your tour will receive a full refund.
  • Cancellations made between 13 and 7 days from the date of your tour will receive a 50% refund.
  • Cancellations, for any reason, made 6 days or less from the date of your tour will not receive a refund.
  • Barcelona Experience is not responsible for cancellations that are out of our control. If you miss your connecting flight to Barcelona and consequently miss your scheduled tour, we follow the guidelines stated above.
  • Any tickets that were purchased in advance are non refundable as they are date and time specific and can not be returned.

We are available by email and by phone.Click here to to to our “Contact Us” page.

We´ve explored the streets of Barcelona and beyond to gain first-hand knowledge of the sites to which we take you. Taking a tour with us isn´t a shot in the dark; we know the sites like the back of our hand.

Yes. Barcelona Experience is a licensed and insured company that meets the standards and regulations of the regional and national government.

No, not anything outside of what you´d normally bring: identification, money and a wallet (preferably all three together).

Most of our tours are adaptable for children. When families book with us, we try to incorporate into our tours one or two kid-focused stops. The more the merrier (no matter how young or how old)!

Yes. Contact us to discuss your specific requests. We can arrange personal mobility devices like scooters, as well as vehicles to accommodate your particular needs.

To allow you the flexibility of choice and preference, the cost of your meals are not included in the cost of the tour.

Lunches typically cost between 15 and 50 euros per person. Your guide’s meal will be included in your lunch bill.

We pick or suggest only spots that we have eaten at, enjoy and frequent.

Yes. In fact, it is almost mandatory to let us purchase your tickets in advance for you.

Many sites sell out, and without advanced tickets, you will not be able to enter during the high season.

As these are non refundable or exchangeable, we will ask for a booking deposit to cover the cost of your tickets.

The time it takes for me to return your photographs is based on two goals: to get them back to you quickly, and to get them back to you with quality editing.

Normally, I’ll send your photos to you within 1-3 weeks of your event. 

Turnaround will largely depend on the season and the volume of work.

However, if you need them faster, let me know before hand in order to estimate a more precise turnaround time.

I use professional-level Nikon equipment.

I have more than 23 years of experience photographing a wide variety of events: weddings, corporate retreats, private tours, groups, sporting events, families and on location photo shots both indoors and outdoors.

I like to capture your event in the spirit of reportage, a fancy old word which means I approach your wedding, family or event like a journalist. I want to tell the story exactly how it happened, and I want to do it with photographs: big moments, little details and everything in between.

Off course, there is always time for more orchestrated and posed shots as well.

Click to read more about me, my style and my philosophy.

The short answer is it depends! Prices and packages are tailored to your event, the amount of coverage, location etc.

Click here to view prices for my Barcelona wedding photography packages.

CONTACT US FOR MORE QUESTIONS
Barcelona Experience
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.